Fairfax Square Apartments

(13)

My husband and I have been living in the Fairfax Square community for over 2 years now and have just extended our lease again. We just referred some friends to move in because we love it so much. The location of the complex is perfect and central to everything: downtown Fairfax shopping, public transportation, grocery stores, parks, and just 10 minutes from 66 and 395! The apartments are spacious with great sized balconies and tons of natural sunlight. The pool is a great perk - they even kept it open past Labor Day this year because the weather was so nice! The 24 hour gym is equipped with everything for the novice to advanced gym rat: free weights, pilates mats, treadmills, ellipticals, bikes, etc. They have computers, printers and fax machines for residents to use in the club house and there is even a room residents can rent out for Superbowl parties, poker night, etc. Roughly once a month a resident appreciation event is held in the club house, which has been a great way to get to know our neighbors. The staff are true customer service professionals! After 6 months we knew the entire Fairfax Square staff by name and were friendly, now they are more like extended family. Asma Mahmud, the property manager, is super friendly and helpful. She and her team make a corporate managing company really personable and make you feel taken care of. Dan Hoke, Donnie Edwards, Sarah and Leah (the leasing office staff) are naturally friendly and helpful people. Any time an issue has arisen, they address the situation immediately and even follow-up to make sure everything has been taken care of. Such a great touch! The maintenance team is also extremely responsive and friendly. Speedy and George are there around the clock and they also have overnight support, which is a godsend. The longest we have had to wait for a maintenance issue to be fixed is 24 hours, because they were waiting for a part to arrive. So awesome! Really, I can't say enough nice things about this property and the staff.Read More

The two things that Fairfax Square has going in its favor are, great location along Main Street (stops for Gold and Green bus lines) and its pool. These two amenities are definite pluses, but do little to outweigh the shortcomings. Staff is helpful, but largely without the power to fix problems immediately. If you require assistance with something other than paper for the office printer, you are looking at least a day's turnaround. The worst issue is by far the lack of noise insulation in the units. Our upstairs neighbors are not overtly noisy, but their every footstep is broadcast loudly and clearly. TV and music from adjacent units also creates problems in the evenings, especially if you have kids. I would not recommend living here except on a short-term basis.Read More

I've been living at Fairfax Square for a little under two years (although I don't foresee myself staying for a third) and overall my experience would have been good - but every single interaction with the management and property staff has been dreadful (minus one staff member) and I'm made to feel like a nuisance for asking for assistance or standard maintenance requests. The location is great and convenient and although the facilities are a bit outdated and in need of a cosmetic facelift, the apartments are pretty decent and generally comfortable. In general the property is well maintained except for trash - both the dumpsters on-site, which are constantly overflowing, and the garbage (beer bottles, cans, etc.) that tends to lay around the sidewalks and parking areas for weeks on end. The biggest issue here is the staff - they'll bend over backwards for you when it is time to sign/resign your lease, but they don't want a thing to do with you once that is done. I have had multiple issues getting a timely response from any of their staff - including times when serious damage and maintenance concerns arose in my unit, all of which were due to the age/condition/upkeep of the unit. I have a few other friends and former neighbors who used to live here and have since moved out - many also due to the poor interactions with management here. Overall this would be a decent place to live - but given all of the brand new, modern apartment complexes popping up in the area for similar prices, I can't think of any good enough reasons to keep paying high prices for horrible service.Read More

The Environment: Renting at Fairfax Square is a really good living experience. The complex is VERY well maintained throughout the year. No matter it's summer, winter, fall or spring, they always hire workers to maintain the outdoor to look clean and easy for parking or for getting in and out of the apartment. The whole complex is very spacious so if you have a dog or a baby, there are sidewalks to walk your dog/baby in a stroller around the complex with pretty tress & flowers. The pool, clubhouse, and fitness center are all great. They usually try to hold an event once a month to get renters to engage with fun activities, win prizes, or exercise. They also throw a pool party once a month in the summer for the residents, which is a nice social event for people to get out and have fun. The Service: If anything doesn't work in your apartment (my situation has been the oven, the AC, and the shower heard for the past year of living here), you can call a maintenance hotline or submit a request online. They are usually pretty fast at fixing things (within a day or two). Most of the people in the leasing office are nice, friendly, and helpful, but some (usually new ones/front desk) tend to be less efficient (like asking us to resubmit documents that we already did). OVERALL: Personally, I think this is a great place for people who don't like to live in the crowded area (like by a busy, main street) because the complex has its own little community with parking, nice sidewalks, and pretty much a quiet neighborhood. For the price I pay (shared with my boyfriend) for a one-bedroom, it is definitely worth it compared to other housing options in the NOVA and DC areas. I think it's a great place for people transitioning from college to an apartment before buying their own house/ for a small family/ couples. I see some college students renting here too but aren't usually the norms for the renters here. SO CLOSE to dining (Chipotle, Noodles & Co., Wendy's, Potbelly, and shopping places like TJ Maxx, Ross, Marshalls). Literally 15-20 mins to Vienna metro. Easy access to public buses (Fairfax CUE or Metrobus) since there are bus stops right in front of the complex!Read More

Great area and apartments to live in! awesome community with friendly neighbors. very close to springfield mall and town for fairfax. quite neighborhood and it includes a community pool, 24 hour gym, and free parking. staff is very friendly and cater to your needs as well as 24 maintenance to your disposal. electric and gas bills are super low as well!!